Privacy Policy

Effective Date: 02/June/2024

Lisa Luxury Thai Spa ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, lisaluxurythaispa.in.

Information We Collect

Personal Information: When you book an appointment or contact us, we may collect personal information such as your name, email address, phone number, and payment details.

Non-Personal Information: We automatically collect certain non-personal information when you visit our website, including your IP address, browser type, and pages viewed.

How We Use Your Information

Service Delivery: To provide and manage your bookings and appointments.

Communication: To respond to your inquiries and send you service-related information.

Marketing: To send promotional materials and updates if you have opted in.

Analytics: To understand website usage and improve our services.

Tracking and Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze our website traffic. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

Google Tracking Codes

We have implemented Google tracking codes to monitor and analyze phone call conversions. This helps us understand how our advertising efforts lead to customer phone calls. The data collected through these codes includes:

• The number of calls generated by our ads.
• The duration and time of the calls.

This information is used solely for improving our advertising strategies and customer service.

Data Protection

We employ various security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services or comply with the law. This includes:

• Service Providers: Third parties who assist us in operating our website and conducting our business.
• Legal Compliance: When required by law or to protect our rights and safety.

Your Rights

You have the right to:

• Access your personal information.
• Request corrections or updates to your information.
• Request deletion of your personal information.
• Opt out of receiving marketing communications.

To exercise these rights, please contact us at [insert email address].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

Terms of Service

Welcome to Lisa Luxury Thai Spa. By accessing or using our website, you agree to these Terms of Service.

Services Provided

Lisa Luxury Thai Spa offers a range of spa and wellness services, including massages, facials, and body treatments. The specific terms and conditions for each service are outlined at the time of booking.

User Responsibilities

By using our website, you agree to:

• Provide accurate and up-to-date information.
• Not engage in any unlawful or prohibited activities.
• Respect the rights and privacy of other users.

Limitation of Liability

Lisa Luxury Thai Spa is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability to you for any claim related to the use of our services or website is limited to the amount you paid for the services.

Changes to Terms

We may modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website constitutes acceptance of the new terms.

Refund and Cancellation Policy

At Lisa Luxury Thai Spa, we aim to provide the best possible service to our clients. Please review our refund and cancellation policy below.

Refunds

• Eligibility: Refunds are granted if cancellations are made at least 24 hours before the appointment time.
• Process: To request a refund, please contact.
• Timeframe: Refunds will be processed within 7-10 business days of your request.

Cancellations

• No-Fee Cancellations: Appointments canceled at least 24 hours in advance will not incur a cancellation fee.
• Late Cancellations: Cancellations made within 24 hours of the appointment may incur a fee equivalent to 50% of the service cost.

Cookie Policy

Lisa Luxury Thai Spa uses cookies to improve your browsing experience and analyze website traffic.

Types of Cookies

• Session Cookies: Temporary cookies that expire when you close your browser.
• Persistent Cookies: Cookies that remain on your device until they expire or are deleted.
• Third-Party Cookies: Cookies set by third parties (e.g., Google Analytics).

Managing Cookies

You can control and manage cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

Contact Us

If you have any questions about our Policies or our data practices, please contact us at:

• Email: lisaluxurythaispa@gmail.com
• Phone: 877-0123-136
• Address: 614 Calangute circle near by KFC, Goa